Sr. Branch Manager / Branch Manager/Acting Branch Manager:
Job Responsibilities / Accountabilities:
Achievement of stores sales target, as given by respective AM/Ops Head.
Responsible to drive business with the support of sales staff in the store.
Ensure that staff is customer oriented and presentable, at all times.
Ensure strict grooming standards followed by all the team members at the store.
Responsible for on the job training of all the team members at the store.
Guide sales staff to ensure proper product display and positioning.
Responsible for EOL products liquidation on daily basis.
To ensure all company SOPs are followed at store level.
Responsible for in/out movement of stores – new stock / defective or returnable items.
Responsible for security and safety of stock, cash & infrastructure / all items in charge / on inventory of the respective store.
Responsible to deposit of sales cash with the bank.
Ensure availability of updated price-list, at all times.
Monitor attendance and punctuality of stores staff.
Ensure timely opening & closing of store / outlet, as per the set timings.
Ensure proper scheduling of weekly-off for the sales staff in the store so as to facilitate proper coverage on a daily basis.
Handle customer complaints and issues. Daily feedback to AM/Ops head on the same.
Stock Intend and co-ordination with warehouse.