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Sr. Branch Manager / Branch Manager/Acting Branch Manager:
Job Responsibilities / Accountabilities:
Achievement of stores sales target, as given by respective AM/Ops Head. |
Responsible to drive business with the support of sales staff in the store. |
Ensure that staff is customer oriented and presentable, at all times. |
Ensure strict grooming standards followed by all the team members at the store. |
Responsible for on the job training of all the team members at the store. |
Guide sales staff to ensure proper product display and positioning. |
Responsible for EOL products liquidation on daily basis. |
To ensure all company SOPs are followed at store level. |
Responsible for in/out movement of stores – new stock / defective or returnable items. |
Responsible for security and safety of stock, cash & infrastructure / all items in charge / on inventory of the respective store. |
Responsible to deposit of sales cash with the bank. |
Ensure availability of updated price-list, at all times. |
Monitor attendance and punctuality of stores staff. |
Ensure timely opening & closing of store / outlet, as per the set timings. |
Ensure proper scheduling of weekly-off for the sales staff in the store so as to facilitate proper coverage on a daily basis. |
Handle customer complaints and issues. Daily feedback to AM/Ops head on the same. |
Stock Intend and co-ordination with warehouse. |
Branch Accountant:
Job Responsibilities / Accountabilities:
Billing (Concept) |
Reports – |
a) ZPO |
b) Daily Summary |
c) Petty Cash Reports |
d) General Ledgers |
e) Inventory Report/Management |
f)Sales Reports |
g) Debtors – Customers Outstanding/Finance Outstanding |
h) Document Printing |
Payment Receipts – Advance Receipt & Balance Receipt |
Daily/Monthly Expense Report |
Contra & Reconciliation of all branch & division ledgers. |
Stock Audit |
Placement of Price Tags/Lists |
Cash Deposit/Management |
To ensure all company SOPs are followed at store level. |
Responsible for in/out movement of stores – new stock / defective or returnable items. |
Stock Intend and co-ordination with warehouse. |
Business Manager/Area Manager:
Job Responsibilities / Accountabilities:
Achievement of sales and profitability targets of the stores. |
To obtain information about customers, competitors, market in general and updating the Business/Operation heads on same. |
Store level vendor management. |
Ensure availability of minimum required stock / minimum inventory level in the stores. |
To provide inputs on training needs of stores staff. Providing guidance as well as monitoring the implementation of ‘personal action plan’ created after training, for each employee in store. |
Ensuring high level of motivation & customer orientation of store staff, at all times. Liaison with HO to resolve individual / professional problems, if any, of the employees functioning from the stores. |
On the job training to the stores staff on job skills as well as soft skills. Also, ensuring proper induction of new joinee / trainee. |
Providing inputs on new products and assisting in promotional activities, as required. |
Ensure availability of updated pricing details with the Branch Managers. Educate the stores staff on review of prices, as on occurrence. |
Ensure that store operations and administration is as per the SOPs. |
Timely and regular update to Business/Operations head on all critical activities/issues. |
To regularly update & educate the stores staff on company policies and procedures so as to ensure adherence of same by all concerned. |
Ensure strict grooming standards followed by all the team members at the store. |
Responsible for EOL products liquidation on daily basis. |
Monitor attendance and punctuality of stores staff of assigned territory. |
Timely management and follow ups of defective stocks. |
